Welcome to Nova Furniture Mall. You agree to comply with the following Terms and Conditions by accessing or using our website and services. Please read them carefully before making a purchase.
Terms & Conditionss1. Non-Refundable Deposits
- All deposits made towards purchases are non-refundable.
2.Order Cancellation
- A cancellation fee of 25% of the total sale amount applies to all canceled orders.
3.Pick-Up Damages
- The store is not responsible for any damages incurred during pick-up
4. Supply Shortages
- We reserve the right to delay orders in case of supply shortages.
5. Returns Policy
- No merchandise can be returned without our written consent.
6. Ownership of Merchandise
- All merchandise remains the property of the store until fully paid.
7. Layaway & Special Orders
- Goods on layaway require a 21-day notice for pick-up or delivery.
- Special orders must be picked up or delivered as soon as they arrive. Failure to do so will result in a storage fee of $20.00 per day after a 10-day waiting period.
8. Delivery Damage Liability
- The store is not responsible for any damage to private property during delivery.
9. Inspection Responsibility
- Purchasers must inspect all goods before pick-up or delivery.
- No claims will be accepted once goods are signed for in good condition, except under the manufacturer’s warranty.
10. Re-Delivery Charges
- If the purchaser is not home or the proper C.O.D. is unavailable at the scheduled delivery time, re-delivery charges will apply.
11. Order Cancellation Due to Unavailability
- We reserve the right to cancel orders for goods that are unavailable.
12. Delivery Limitations
- The store is not responsible for carrying goods into houses, basements, or apartments.
13. Size & Fit Responsibility
- Customers must ensure that purchased goods fit in their intended space.
- No exchange or refund will be given if goods do not fit
14. Exchange Policy
- Exchanges are allowed only if the product is defective and within 7 days of purchase, with the original packaging.
15. Manufacturer’s Warranty
- The manufacturer’s warranty does not cover transportation expenses.