Welcome to Nova Furniture Mall. You agree to comply with the following Terms and Conditions by accessing or using our website and services. Please read them carefully before making a purchase.

Terms & Conditionss

1. Non-Refundable Deposits

  • All deposits made towards purchases are non-refundable.

2.Order Cancellation

  • A cancellation fee of 25% of the total sale amount applies to all canceled orders.

3.Pick-Up Damages

  • The store is not responsible for any damages incurred during pick-up

4. Supply Shortages

  • We reserve the right to delay orders in case of supply shortages.

5. Returns Policy

  • No merchandise can be returned without our written consent.

6. Ownership of Merchandise

  • All merchandise remains the property of the store until fully paid.

7. Layaway & Special Orders

  • Goods on layaway require a 21-day notice for pick-up or delivery.
  • Special orders must be picked up or delivered as soon as they arrive. Failure to do so will result in a storage fee of $20.00 per day after a 10-day waiting period.

8. Delivery Damage Liability

  • The store is not responsible for any damage to private property during delivery.

9. Inspection Responsibility

  • Purchasers must inspect all goods before pick-up or delivery.
  • No claims will be accepted once goods are signed for in good condition, except under the manufacturer’s warranty.

10. Re-Delivery Charges

  • If the purchaser is not home or the proper C.O.D. is unavailable at the scheduled delivery time, re-delivery charges will apply.

11. Order Cancellation Due to Unavailability

  • We reserve the right to cancel orders for goods that are unavailable.

12. Delivery Limitations

  • The store is not responsible for carrying goods into houses, basements, or apartments.

13. Size & Fit Responsibility

  • Customers must ensure that purchased goods fit in their intended space.
  • No exchange or refund will be given if goods do not fit

14. Exchange Policy

  • Exchanges are allowed only if the product is defective and within 7 days of purchase, with the original packaging.

15. Manufacturer’s Warranty

  • The manufacturer’s warranty does not cover transportation expenses.